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Are you 25+ and due/overdue your smear test?
call us to book your appointment today! 
Are you worried about your smear test or have questions about it?
call and speak to a Nurse to talk these through (no obligation to have test done)

Bank Holiday Pharmacy Opening Times

Click the link to see which Pharmacy's will be open over the bank holiday period

Pharmacy BH Opening Times

Staff Training

The Surgery will be closed from 12:30pm on Thursday26th September for staff training. 

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.

Practice Policies

Confidentiality & Medical Records

Locked blue folder

Is maintained to the highest standard in the practice. All members of the practice who have access to any information have a professional and/or contractual duty of confidentiality.

Confidential and identifiable patient information will not be disclosed without explicit consent, unless it is a matter of life and death or serious harm to you or to another individual or it is a legal obligation. In these circumstances the minimum identifiable information that is essential will be released.

If you are concerned about any situation in which confidentiality is involved please contact the practice manager.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the General Data Protection Regulation 2018 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager.  No information will be released without the patient consent unless we are legally obliged to do so.


Customer service form

We always try to provide the best services possible but there may be times when you feel this has not happened.  We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned.  If the problem cannot be sorted out in this way and you need to make a complaint, we would like to know as soon as possible.  Please ask the receptionist for a copy of the complaints procedure or alternatively telephone or write to the practice manager.

Patients Rights And Responsibilities

You have the right to expect a high standard of medical care from our practice.  We will try at all times to provide the very best care possible within the resources available.

Very occasionally a practice/patient relationship breaks down. In this situation the patient may choose to register with another practice. The practice also has the right to remove the patient from their list. This would generally only follow a warning that had failed to remedy a situation and would normally give the patient a specific reason for the removal.

Zero Tolerance

Violence and threatening behaviour is unacceptable and any patient using such behaviour will be removed from the practice list immediately to safeguard practice staff, and patients.


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