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Noticeboard

Staff Training
The surgery will be closed for staff training from 1pm on Wednesday 27th June.  We will reopen as usual at 8am on Thursday 28th June. 

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

Prescriptions
You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.

Useful Websites

Electronic Prescribing

http://nww.hscic.gov.uk/eps

Change For Life

http://www.impact.cdd.nhs.uk/IMPACT/HPACIndex.jspEPS

Citizen's Advice Bureau

Four Clocks Centre
154a Newgate Street
Bishop Auckland
County Durham
DL14 7EH
Tel: 08444 111 444 Advice Line Monday-Friday 10am-4pm
Fax 01388 661 629
Website: http://www.greaterdurhamcab.org.uk/

Prescription Prepayments contacts

Tel: 0191 279 0563
www.nhsbsa.nhs.uk/healthcosts
https://www.ppa.org.uk/contact_form/docs/Customer_Enquiry.htm

Samaritans of Central Durham

26 Sutton Street
Durham
DH1 4BW
Tele: 08457 90 90 90
website: http://www.samaritans.org.uk/

Bishop Auckland Register Office

Cockton House
35 Cockton Hill Road
Bishop Auckland
County Durham
DL14 6HS
Tele:0300 026 0600
website: http://www.durham.gov.uk/Pages/default.aspx

Horizon Young Adult Carers Service

Unit 2
IES Centre
Newton Aycliffe
County Durham
DL15 6DS
Tele: 01325 731160
Email horizons@disc-vol.org.uk

<mailto:horizons@disc-vol.org.uk>Durham County Carers Support Local Office

<mailto:horizons@disc-vol.org.uk>30 Edgar Grove
Bishop Auckland
County Durham
DL14 7QL
Tel:0300 005 1213
Email: admin@dcarers.org <mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org>
website: www.durham.gov.uk

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org>Alzheimer's Society North East Area Office

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org>St. Margaret's Centre
Heighley Street
Scotswood
Newcastle-Upon-Tyne
NE15 6AR
Telephone: 0191 275 1950
Email: necao@alzheimers.org.uk
<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>website: www.alzheimers.org.uk

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> Cancer Research

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> www.cancerresearch.org

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Asthma UK

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> www.asthma.org.uk

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Diabetes UK

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> www.diabetes.org.uk

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Regional Winter Campaign

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> www.keepcalmthiswinter.org.uk

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Veterans Wellbeing Assessment and Liason Service (VWALS)

<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Lanchester Road <mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Hospital
<mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk>Durham
DH1 5RD
Telephone: 0191 441 5974
Email: vwals@nhs.net <mailto:horizons@disc-vol.org.uk> <mailto:admin@dcarers.org> <mailto:necao@alzheimers.org.uk> <mailto:vwals@nhs.net>
Website: www.northeast.nhs.uk/VWALS



 
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