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Easter Bank Holiday Closure

The Surgery will be closed for Easter bank holiday on Friday 30th March and Monday 2nd April.  We will be back open as usual Tuesday 3rd April. 

Bank Holiday Pharmacy Opening
Which Pharmacies are open over the Easter Bank Holiday period? ....Click here to find out 

Staff Training
The surgery will be closed for staff training from 1pm on Wednesday 18th April.  We will reopen as usual at 8am on Thursday 19th April. 

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.

Test Results

test_vialsSince our telephones are very busy in the early morning, we ask you to telephone for test results (e.g. blood, urine, x-ray) after 10.30am each day.

To ensure confidentiality, we only release results to the patient, unless alternative arrangements have been agreed in writing.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

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