Noticeboard

RETIREMENT NEWS

 Dr Nathans last working day at Auckland Medical Group will be September 4th.  He will be a massive miss at the practice but we wish him a long, healthy and happy retirement.

FLU NEWS

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

CERVICAL SCREENING
Are you 25+ and due/overdue your smear test?
call us to book your appointment today! 
Are you worried about your smear test or have questions about it?
call and speak to a Nurse to talk these through (no obligation to have test done)
#DON'T FEAR THE SMEAR 

 

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

Prescriptions
You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.

Coronavirus

The NHS in Durham Dales CCG and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.

From 01/04/2020 ABL Health will be delivering the Stop Smoking Service across County Durham. Our person-centred service focuses on delivering flexible specialist stop smoking support to those who live or work in County Durham.

Throughout the Coronavirus outbreak our Smokefree County Durham service is still open.

Our advisors are here to offer you support with quitting smoking so please contact us on 0800 772 0565 or 0191 369 2016.


Face coverings in your surgery.

https://youtu.be/zpWvCZbhGt4


New School Nurse Drop In


Coronovirus Mindfulness Team

The TEWV Mindfulness Team continue to offer live online taster sessions and courses for service-users with recurrent depression and stressed carers/parents of people with mental ill health.

Courses will begin late September and taster sessions to recruit to these courses will run on the following dates.

Coronavirus Mindfulness Team

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Friends and Family survey

 CORONAVIRUS

DO NOT ATTEND the surgery unless you have an appointment.

You may find it more convenient to submit an E-consult via our website.  You will receive a response from a clinician within 48 hours.

If your problem is more urgent please contact the surgery and a telephone triage appointment will be arranged.  If the clinician feels you need to be seen, please be reassured that a face to face appointment will be made.

If you have a NEW persistent cough or a high temperature above 37.8oC and are worried you may have coronavirus, you and those living in your household are required to self isolate for 14 days.

If your symptoms worsen please see NHS website for more information  www.nhs.co.uk/coronavirus or call 111.

Sorry for any inconvenience caused and thank you for your understanding.

Information for 13 - 19 year olds

General help and guidance 

Information and support

 Advice for Unwell Children

Information for your health and wellbeing

https://youtu.be/-kCbJjefl4A

PLEASE COMPLETE THE SURVEY - ACCESS TO PRIMARY CARE

Access to Primary Care survey

Covid-19 also known as coronavirus, has meant that NHS healthcare staff have needed to use different ways of providing a clinical consultation to ensure that patients still get the healthcare they need. As well as the traditional methods such as face-to-face appointments, GPs, nurses and hospital staff have been using other, safer ways to consult such as telephone, online or video consultations.

The NHS in County Durham, South Tyneside, and Sunderland are working together to understand your thoughts of the different ways people can consult with a healthcare professional at their GP practice. This survey is open to anyone over the age of 16 to complete. 

The feedback from this survey will be added to the insight being gathered through other involvement work being carried out with NHS staff. The report will be used to help us to understand how we can continue to make improvements to services and encourage more people to use digital clinical consultations with their health professional in the future.

All feedback will be treated in strictest confidence and we do not require any personal information that will identify.

Welcome to Auckland Medical Group

Auckland Medical Group is one of the largest general practices in County Durham practising from three branches based at Watling Road, St Helens and Toft Hill.

We are a teaching and training practice. We currently have in excess of 14,600 patients registered with 7 General Practitioners and 2 salaried GP (Dr Claire Rose-Innes and Dr Aidan Lavender).  We have 3 nurse practitioners, 5 practice nurses and 5 nursing assistants.

This is an enthusiastic, motivated and patient orientated practice always striving to improve services for our patients. 

We provide a wide range of general medical services including immunisation, sexual health services,  physiotherapy and minor surgical services including cryotherapy, chiropody, smoking cessation, weight reduction, asthma, COPD, heart disease, diabetic, mental health and health checks. We are also a Yellow Fever Centre and our nurses can offer travel advice and vaccinations.

We also dispense to 20% of the practice population who live in rural location such as Hamsterley, Witton le Wear, Etherley and Toft Hill.

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Disabled Access

All sites have been adapted to meet the needs of patients with disabilities. Please speak to the reception staff if you have any special requirements. Consulting rooms are all located on the ground floor with ramp access to all surgeries

Communication

We would like to get better at communicating with our patients.  We want to make sure you can read and understand the information we send you.  If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.  

(Site updated 26/08/2020)
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