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Are you 25+ and due/overdue your smear test?
call us to book your appointment today! 
Are you worried about your smear test or have questions about it?
call and speak to a Nurse to talk these through (no obligation to have test done)

Please spare 5 minutes to let us know your views on health  in Bishop Auckland.

Pharmacy bank holiday opening times

Pharmacy bank holiday opening times

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.


The NHS in Durham Dales CCG and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, and also Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

 Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Useful Websites

Electronic Prescribing

Change For Life

Citizen's Advice Bureau

Four Clocks Centre
154a Newgate Street
Bishop Auckland
County Durham
DL14 7EH
Tel: 08444 111 444 Advice Line Monday-Friday 10am-4pm
Fax 01388 661 629

Prescription Prepayments contacts

Tel: 0191 279 0563

Samaritans of Central Durham

26 Sutton Street
Tele: 08457 90 90 90

Bishop Auckland Register Office

Cockton House
35 Cockton Hill Road
Bishop Auckland
County Durham
DL14 6HS
Tele:0300 026 0600

Horizon Young Adult Carers Service

Unit 2
IES Centre
Newton Aycliffe
County Durham
DL15 6DS
Tele: 01325 731160

<>Durham County Carers Support Local Office

<>30 Edgar Grove
Bishop Auckland
County Durham
DL14 7QL
Tel:0300 005 1213
Email: <> <>

<> <>Alzheimer's Society North East Area Office

<> <>St. Margaret's Centre
Heighley Street
NE15 6AR
Telephone: 0191 275 1950
<> <> <>website:

<> <> <> Cancer Research

<> <> <>

<> <> <>Asthma UK

<> <> <>

<> <> <>Diabetes UK

<> <> <>

<> <> <>Regional Winter Campaign

<> <> <>

<> <> <>Veterans Wellbeing Assessment and Liason Service (VWALS)

<> <> <>Lanchester Road <> <> <>Hospital
<> <> <>Durham
Telephone: 0191 441 5974
Email: <> <> <> <>

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