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Noticeboard

EXCITING NEWS!

 From June 1st we would like to welcome Dr Rebecca Watkin as a partner at Auckland medical Group.

CERVICAL SCREENING
Are you 25+ and due/overdue your smear test?
call us to book your appointment today! 
Are you worried about your smear test or have questions about it?
call and speak to a Nurse to talk these through (no obligation to have test done)
#DON'T FEAR THE SMEAR 

 

Citzens Advice
How can they help you?   ...follow the link  ---->  CAB information

Telephone Triage

We now offer telephone triage.  Triage just means deciding what, if any, treatment you need and which clinician you need to be seen by to get this treatment.  Offering telephone triage means that you will be able to speak to a clinician on the same day and either your problem dealt with over the phone, if appropriate, or an appointment offered if the clinician feels you need to be seen.  We hope this will work well and help improve access to appointments. 

Prescriptions
You are only able to order your prescription over the phone between 2pm - 5pm.  You can however order online or by calling into the surgery at any time.  Please allow 2 working days before collection and make allowances for weekends and public holidays.

Coronavirus

The NHS in Durham Dales CCG and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.

From 01/04/2020 ABL Health will be delivering the Stop Smoking Service across County Durham. Our person-centred service focuses on delivering flexible specialist stop smoking support to those who live or work in County Durham.

Throughout the Coronavirus outbreak our Smokefree County Durham service is still open.

Our advisors are here to offer you support with quitting smoking so please contact us on 0800 772 0565 or 0191 369 2016.


Face coverings in your surgery.

https://youtu.be/zpWvCZbhGt4

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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